The holiday season is around the corner. Before you become too busy with decorating, cooking and attending holiday parties, consider your heightened fire risk. Your heating system will most likely be on full blast for the next few months. That alone can cause a disaster. When you throw in flammable decorations, strings of electric lights […]
Three years ago, Superstorm Sandy swarmed through New York and New Jersey affecting the entire east coast. Sandy was the largest Atlantic hurricane on record (by diameter), the second costliest storm in U.S. history, affecting 24 states, and was responsible for more than $95 billion in damage and hundreds of deaths.
Even before Sandy made landfall, ServiceMaster […]
The key message of this year’s Fire Prevention Week campaign, October 4-10, is to install smoke alarms in every bedroom, outside each separate sleeping area, and on every level of your home, including the basement. Larger homes may need more alarms.
Did you know that roughly half of home fire deaths result from fires reported between […]
Today marks the last day of National Preparedness Month and is National Prepareathon! Day.
America’s PrepareAthon! is a grassroots campaign for action to increase community preparedness and resilience. Join others around the country to practice your preparedness! Get involved as well as your peers by helping plan a day of action to help your community prepare […]
Can you identify mold?
Most homeowners can identify a black spot on the ceiling. But what about mold that is less obvious yet still dangerous? Mold Awareness Month in September is a great time to ensure your you know if your home has mold. The following four steps can help you determine if mold is an […]
ServiceMaster Restore Presents Top Honor to Georgia and Florida-based Business at International Convention
ServiceMaster Restore, one of the largest residential and commercial disaster restoration companies in the world, has presented its prestigious Marion E. Wade Award of Honor to ServiceMaster Restoration Services, based in Columbus, LaGrange, Newnan, GA, Auburn, AL, […]
Today our HR Manager, Shelley West, celebrates 20 years of working with ServiceMaster Restoration Services! Shelley is an invaluable member of our team and not only manages our HR department, but also does many things behind the scenes that keep this business running smoothly. We are very lucky to have her!
Shelley, thank you […]
ServiceMaster Restoration Services of Orlando was happy to participate in the United Global Outreach new Partners in Housing program last week. The charity’s new Partners in Housing program will purchase used mobile homes and recruit businesses and volunteers to refurbish them. Participating families pay the monthly lot fee and utilities, but Family Promise covers insurance and some […]
The Net Promoter Score is a method of calculating the satisfaction and loyalty level of your customers, with the ultimate goal of determining your business’ potential for growth and profitability.
In 2011, we began using Net Promoter Scores, or NPS, to track policyholder satisfaction. Our NPS system provides a comprehensive system for determining customer loyalty and improving […]