Customer Service

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  • Net Promoter Score

What is the Net Promoter Score?

The Net Promoter Score is a method of calculating the satisfaction and loyalty level of your customers, with the ultimate goal of determining your business’ potential for growth and profitability.

In 2011, we began using Net Promoter Scores, or NPS, to track policyholder satisfaction. Our NPS system provides a comprehensive system for determining customer loyalty and improving […]

  • Go green at the office.

Go Green at the Office for Earth Day

In honor of Earth Day on April 22nd, consider launching the following initiatives to help your office become more green. Sometimes greener practices can be more cost effective and create a more productive office atmosphere. Plus, you’re doing your part to help the environment and reduce waste! There are a number of things you can […]

  • Networking.

Networking Advice: “Hello, My Name Is…”

Networking is one of the most effective ways to make new connections, build your business and create lasting relationships in your career. They say that the most profitable lead generation and new clients come from people you know! So consider networking to be of the utmost importance in your marketing strategy, even if you’re just […]

  • Giving back.

Giving Back

The holiday season is a great time to give back to your community. Whether you donate money or time, giving back is beneficial–and not just for the recipients. Research has shown that the old adage, “it’s better to give than to receive” is true after all. ServiceMaster Restoration Services sees great value in working with […]

  • 25th Annual GASFA Convention

SRM Attends the 25th Annual GASFA Convention and Tradeshow

ServiceMaster Recovery Management was proud to attend the 25th Annual GASFA Conference and Tradeshow in Savannah, GA this past week. The Georgia Association of School Facility Administrators (GASFA) was organized in 1989 to promote better understanding and cooperation between state and system-level facility administrators, to address their concerns, and promote and stimulate their professional growth, […]

  • Bats in the attic.

Bats in the Attic? ServiceMaster Can Help with Toxins Left Behind

August ends the maternity season for many species of bats. If you see bats flying around your home in a certain flight path it is most likely you have a bat colony living near or possibly in your home. Most bat colonies will start to look for a new home around this time as the […]

  • Happy Labor Day

ServiceMaster is Open Labor Day Weekend

Labor Day is one of the most popular holidays to break out the grill. In light of Safe at Home Week here are a few safety tips to keep you safe while grilling for your family and friends during the holiday.

  • Position the grill well away from siding, deck railings and out from under leaves […]
  • ALS Awareness

National Account Manager, Brandon Tech, Accepts the ALS Ice Bucket Challenge

The ALS Ice Bucket challenge has taken off with the help of Social Media. The challenge dares nominated participants to be filmed having a bucket of ice water poured on their heads and challenging others to do the same to promote awareness for ALS. After the Ice Bucket Challenge went viral on social media, public awareness […]

  • Home insurance.

National Safe at Home Week

August 26 – 30 has been set aside to promote safety in and around the home. Did you know that the National Safety Council estimates that 245 people die of unintentional injuries at and near home every day?  The purpose of National Safe At Home Week is to raise awareness of the need to stay safe at and […]

  • ServiceMaster is now a public company.

ServiceMaster Became a Public Company

Wall Street has never been so fresh! ServiceMaster, which operates Terminix, American Home Shield, ServiceMaster Restoration Services, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec Inspection Services, celebrates its IPO under the ticker symbol “SERV”

ServiceMaster became a public company June 26 with an Initial Public Offering (IPO) on the New York Stock Exchange, trading under […]