ServiceMaster Restore

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  • Hoarding cleanup services.

ServiceMaster Restore in July Issue of R & R Magazine on Hoarding Cleanup

ServiceMaster Restore was featured in last month’s issue of R and R Magazine as the hoarding clean up experts and partner to Matt Paxton of Clutter Cleaner.

Ten years ago, Matt Paxton just needed a job. He started cleaning homes for old ladies who, like him, were perhaps grieving the loss of a loved one. […]

  • Shelley

Celebrating 20 Years!

Today our HR Manager, Shelley West, celebrates 20 years of working with ServiceMaster Restoration Services! Shelley is an invaluable member of our team and not only manages our HR department, but also does many things behind the scenes that keep this business running smoothly. We are very lucky to have her!

Shelley, thank you […]

  • Grilling fire safety.

Celebrate National Grilling Month

We’re well into summer, so it’s the perfect time to celebrate National Grilling Month this July by hosting a barbecue. But before you heat up the grill, the National Fire Protection Association has a few safety tips to help you and your policyholders avoid experiencing one of the 8,800 home fires caused by grilling on average […]

  • Calgary, Canada flooding

Calgary, Canada Flooding

It’s been two years since our Rapid Response Team deployed to Calgary, Canada to assist business owners in disaster recovery from the worst flooding in decades. Calgary, as well as surrounding areas, was flooded when the two rivers that converge in the city overflowed due to heavy rainfall. Many commercial and residential structures were affected […]

  • American Flag

Have a Safe and Happy Fourth of July!

ServiceMaster Restore is available 24 hours a day, 7 days a week, 365 days a year to help you with any disaster restoration solutions you may need – including on holidays! Yep, that means we’re open this Independence Day weekend. We respond quickly to help you recover from water, fire or smoke […]

Hoarders: Family Secrets

Hoarding cleanup on Hoarders: Family SecretsAwareness of hoarding has continued to grow since the American Psychiatric Association designated the disorder as a distinct mental illness in 2013. Most recently, Lifetime Television debuted Hoarders: Family Secrets, a new series featuring Matt Paxton and […]

  • Hurricane season.

Hurricane Season Begins

Today marks the beginning of hurricane season. The Weather Channel has predicted a total of nine named storms, five hurricanes and one major hurricane during the 2015 season.* But as Hurricanes Katrina and Sandy have shown us, one storm can do a lot of damage.

ServiceMaster wants to make sure you are prepared no matter what […]

  • Partners in Housing program.

ServiceMaster Assists Local Charity – United Global Outreach: Partners in Housing

ServiceMaster Restoration Services of Orlando was happy to participate in the United Global Outreach new Partners in Housing program last week. The charity’s new Partners in Housing program will purchase used mobile homes and recruit businesses and volunteers to refurbish them. Participating families pay the monthly lot fee and utilities, but Family Promise covers insurance and some […]

  • Net Promoter Score

What is the Net Promoter Score?

The Net Promoter Score is a method of calculating the satisfaction and loyalty level of your customers, with the ultimate goal of determining your business’ potential for growth and profitability.

In 2011, we began using Net Promoter Scores, or NPS, to track policyholder satisfaction. Our NPS system provides a comprehensive system for determining customer loyalty and improving […]

  • RIMS Convention

SRM Attends 2015 RIMS Convention

ServiceMaster Recovery Management was honored to be represented at the RIMS convention last week in New Orleans. Managing Director, Steve Morgan and National Account Manager, Vins Harrell were in attendance.

RIMS is a global not-for-profit organization representing more than 3,500 industrial, service, nonprofit, charitable and government entities throughout the world. Founded in 1950, RIMS brings […]