Awareness of hoarding has continued to grow since the American Psychiatric Association designated the disorder as a distinct mental illness in 2013. Most recently, Lifetime Television debuted Hoarders: Family Secrets, a new series featuring Matt Paxton and […]
Today marks the beginning of hurricane season. The Weather Channel has predicted a total of nine named storms, five hurricanes and one major hurricane during the 2015 season.* But as Hurricanes Katrina and Sandy have shown us, one storm can do a lot of damage.
ServiceMaster wants to make sure you are prepared no matter what […]
ServiceMaster Restoration Services of Orlando was happy to participate in the United Global Outreach new Partners in Housing program last week. The charity’s new Partners in Housing program will purchase used mobile homes and recruit businesses and volunteers to refurbish them. Participating families pay the monthly lot fee and utilities, but Family Promise covers insurance and some […]
The Net Promoter Score is a method of calculating the satisfaction and loyalty level of your customers, with the ultimate goal of determining your business’ potential for growth and profitability.
In 2011, we began using Net Promoter Scores, or NPS, to track policyholder satisfaction. Our NPS system provides a comprehensive system for determining customer loyalty and improving […]
ServiceMaster Recovery Management was honored to be represented at the RIMS convention last week in New Orleans. Managing Director, Steve Morgan and National Account Manager, Vins Harrell were in attendance.
RIMS is a global not-for-profit organization representing more than 3,500 industrial, service, nonprofit, charitable and government entities throughout the world. Founded in 1950, RIMS brings […]
Having a fire or water disaster can turn everything upside down, leaving your policyholder unsure of how to get a handle on things. Bring in experts who know how to carefully handle, clean and store possessions.
At ServiceMaster Restore®, when it’s necessary to remove policyholders’ contents, we have a proven process for inventorying, packing and […]
In honor of Earth Day on April 22nd, consider launching the following initiatives to help your office become more green. Sometimes greener practices can be more cost effective and create a more productive office atmosphere. Plus, you’re doing your part to help the environment and reduce waste! There are a number of things you can […]
In an article written by Barbara Marquand of Insure.com she speaks of how Reality TV and talk shows have put hoarding in the spotlight, showing in vivid and heartbreaking detail what happens in the worst cases. But, hoarding is something many of us witness firsthand. According to a survey by Insure.com, 46% of adults say […]
According to the National Weather Service, nearly $4 billion of property damage occurred in 2010 due to flooding. And up to 40% of small businesses affected by a natural or human-caused disaster never reopen.
To prepare your facility for spring showers, the Federal Emergency Management Agency recommends raising electrical system components, anchoring fuel tanks, installing […]
Set aside some time on April 11th to show your pet some extra love, because it’s National Pet Day! And if things get messy in all the excitement, check out these helpful tips on removing pet stains and protecting your floors. While we love our pets, we understand that they can make life at home […]